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Introduction

  • Conflict, discord and dispute are part of our daily life, whether in the business world, the workplace, personal relationships such as marriages, denominations, sports and political organizations.
  • These are the direct effects of conflicting personalities with often opposing goals, objectives and ideals, the result of which is not a win-win for all parties, but more often a lose-lose situation, with one party losing just as much as the other and where relationships are often permanently damaged.
  • Mediation and dispute resolution provides the solution here as a neutral mediator to facilitate a process whose outcome is, fair and sustainable and where relations are best preserved.

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